There are a few common reasons this can happen, such as:
- Your account limit may have been reached.
- Beneficiary cool-off period: a newly added beneficiary can receive up to ₹40,000 in the first 2 hours and ₹1L in the first 24 hours
- Invalid IFSC code entered
If the issue persists, reach out to Help & Support with the transaction details and we’ll help identify exactly what went wrong.