Restart the device and check if it shows good SIM connectivity. Confirm the SoundBox is linked to your active slice merchant account and make a small test payment. If it’s still not announcing, you can get in touch with slice merchant support.
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- Which payment modes does the SoundBox support?
- Does the SoundBox need Wi-Fi?
- What is the battery life?
- Does the SoundBox keep working during a power cut?
- How long does delivery take?
- How do I set up the SoundBox after I receive it?
- Do I need any technical knowledge to install it?
- Can I use my own SIM card in the SoundBox?
- What if the SoundBox doesn't connect after setup?
- Does the SoundBox announce failed or pending transactions?
- Can I replay the last transaction announcement?
- What happens if I receive multiple payments at the same time?
- Can I change the SoundBox volume or announcement language?
- My SoundBox is not charging. What should I do?
- My SoundBox has been physically damaged. What should I do?
- My SoundBox is lost or stolen. What should I do?
- How much does the SoundBox cost / is there a subscription fee?
- How do I return or cancel my SoundBox subscription?
- How do I contact slice merchant support for SoundBox issues?
- Which payment apps work with the slice QR standee?
- Is the QR code on the standee static or dynamic?
- My QR code is not scanning properly. What should I do?